Customer service & deliveries during the COVID-19 outbreak

 

UPDATE 19/03/2020
 
 
With Coronavirus (COVID-19) dominating the news and given that we now know more about what the weeks and months ahead could look like for our industry, we felt it appropriate to update you on the actions we are currently taking.
 
Firstly, our main priority is the health, safety and well-being of our employees, customers, suppliers and their families. We are promoting stringent levels of hygiene across our business, keeping abreast of all breaking news and adhering to Government guidelines.
 
We have advised all of our external sales managers to avoid non-essential face-to-face contact and to conduct as many meetings as possible via telephone/FaceTime/Skype. We are also looking at ways to enable our admin staff to work from home to help support the benefits of social distancing.
 
During this time, all members of our team will remain contactable on their usual phone numbers and email addresses.
 
Thankfully, our capacity to supply materials is currently unaffected by the COVID-19 outbreak. We are continuing to take orders and make deliveries, with NEXT DAY SERVICE still available on a wide range of products. Having expanded our warehousing capacity considerably just recently, we are exceptionally well-positioned, with a vast amount of stock on the ground to meet increasing demands. We do not anticipate any supply issues at this time – however, we will update you if this situation changes.
 
This is likely to be a challenging time in the UK construction industry, yet we will look to support you to the best of our ability and keep you abreast of any changes as and when they occur.
 
THE TEKFLOOR TEAM
 

TEKFLOOR Ltd