Important customer announcement regarding deliveries

 

22/03/2020
 
 

Dear customers,

IMPORTANT NOTICE

Due to the current coronavirus pandemic, the health and safety or our staff, customers and suppliers remains our No1 priority.  We are actively encouraging extra hygiene and social distancing as much as possible throughout our entire business and adhering to all Governmental guidelines.

Yet despite the challenges we are facing, we remain optimistic and are maintaining a policy of ‘keep calm and carry on’.

We still are offering a NEXT DAY DELIVERY service for most stock items.  However, in line with Government guidelines we are having to keep our drivers at a distance of 2-metres from any other individual. This means that signing PODs is proving to be immensely difficult.

As of this morning, we have adopted a temporary policy concerning our POD’s.

Our driver will deliver your goods in the usual manner, but there will no hand-over of POD paperwork. Instead, the driver will note the name of the customer who received the goods and will record this on the note along side the time and date.  Our driver will then sign the POD him/herself on behalf of the person receiving the goods. We have implemented this procedure to ensure the protection of your workforce as well as our drivers.

We sincerely hope you will understand why we are taking these extraordinary, yet necessary measures and would urge you to contact us immediately should you have any concerns.

Take care of yourselves out there!

With best regards,

 

THE TEKFLOOR TEAM

 

TEKFLOOR Ltd