To our customers and suppliers
In support of the national effort to contain the coronavirus pandemic (COVID-19), and in line with Governmental advice, our trading practices will be significantly reduced as of the close of business on Friday 27th March 2020.
As always, the health, safety and wellbeing of our employees, customers, suppliers and communities remain our primary focus. We have already taken steps to reduce our office/warehouse staffing levels to the bare minimum and have enforced strict social distancing guidelines for remaining members of the team.
We will continue to run limited deliveries next week for urgent orders that have already been placed. However, our branches will NOT be open for collections or for customers to visit.
The vast majority of our sales and admin team are now working from home, so please feel free to call your usual contact with any product or technical queries you may have.
We will continue to update our website and social media channels as the situation develops, and we thank you for your continued support and understanding in these difficult times.
With kind regards
THE TEKFLOOR TEAM
Due to the current coronavirus pandemic, the health and safety or our staff, customers and suppliers remains our No1 priority. We are actively encouraging extra hygiene and social distancing as much as possible throughout our entire business and adhering to all Governmental guidelines.
Yet despite the challenges we are facing, we remain optimistic and are maintaining a policy of ‘keep calm and carry on’.
We still are offering a NEXT DAY DELIVERY service for most stock items. However, in line with Government guidelines we are having to keep our drivers at a distance of 2-metres from any other individual. This means that signing PODs is proving to be immensely difficult.
As of this morning, we have adopted a temporary policy concerning our POD’s.
Our driver will deliver your goods in the usual manner, but there will no hand-over of POD paperwork. Instead, the driver will note the name of the customer who received the goods and will record this on the note along side the time and date. Our driver will then sign the POD him/herself on behalf of the person receiving the goods. We have implemented this procedure to ensure the protection of your workforce as well as our drivers.
We sincerely hope you will understand why we are taking these extraordinary, yet necessary measures and would urge you to contact us immediately should you have any concerns.
Take care of yourselves out there!
With best regards,
THE TEKFLOOR TEAM
This week marks the 7th anniversary of TEKFLOOR being in business.
And we couldn’t let the occasion pass without saying a massive THANK YOU to everyone who has supported us, worked with us, taken a chance on us and believed in us during this time.
TEKFLOOR’s Joint Managing Director, Steve Foster said, “Like most young businesses, we’ve had our moments over the last 7-years. And we’ve learnt to take the rough with the smooth. At the moment though, business is booming! The whole idea of creating a customer focussed business – specifically tailored towards the floor screeding, drywall and external render industries – is really starting to pay off; not just for us, but for our customer base too.”
“We’ve made some heavy investments just recently, especially when it comes to our transport and warehousing activities. We’re also working with a couple of suppliers on some exciting R&D projects which will result in the launch of a few new products in the months ahead. Order values are increasing and we’re constantly having to take on extra staff to cope with the workload. It’s a great position to be in.”
Here’s to many, many more exciting years ahead.