Important COVID-19 Service Update

 

26/03/2020
 

To our customers and suppliers 

In support of the national effort to contain the coronavirus pandemic (COVID-19), and in line with Governmental advice, our trading practices will be significantly reduced as of the close of business on Friday 27th March 2020.

As always, the health, safety and wellbeing of our employees, customers, suppliers and communities remain our primary focus. We have already taken steps to reduce our office/warehouse staffing levels to the bare minimum and have enforced strict social distancing guidelines for remaining members of the team.

We will continue to run limited deliveries next week for urgent orders that have already been placed. However, our branches will NOT be open for collections or for customers to visit.

The vast majority of our sales and admin team are now working from home, so please feel free to call your usual contact with any product or technical queries you may have.

We will continue to update our website and social media channels as the situation develops, and we thank you for your continued support and understanding in these difficult times.

With kind regards

 

THE TEKFLOOR TEAM

 

 

22/03/2020
 
 

Dear customers,

IMPORTANT NOTICE

Due to the current coronavirus pandemic, the health and safety or our staff, customers and suppliers remains our No1 priority.  We are actively encouraging extra hygiene and social distancing as much as possible throughout our entire business and adhering to all Governmental guidelines.

Yet despite the challenges we are facing, we remain optimistic and are maintaining a policy of ‘keep calm and carry on’.

We still are offering a NEXT DAY DELIVERY service for most stock items.  However, in line with Government guidelines we are having to keep our drivers at a distance of 2-metres from any other individual. This means that signing PODs is proving to be immensely difficult.

As of this morning, we have adopted a temporary policy concerning our POD’s.

Our driver will deliver your goods in the usual manner, but there will no hand-over of POD paperwork. Instead, the driver will note the name of the customer who received the goods and will record this on the note along side the time and date.  Our driver will then sign the POD him/herself on behalf of the person receiving the goods. We have implemented this procedure to ensure the protection of your workforce as well as our drivers.

We sincerely hope you will understand why we are taking these extraordinary, yet necessary measures and would urge you to contact us immediately should you have any concerns.

Take care of yourselves out there!

With best regards,

 

THE TEKFLOOR TEAM

 

 

UPDATE 19/03/2020
 
 
With Coronavirus (COVID-19) dominating the news and given that we now know more about what the weeks and months ahead could look like for our industry, we felt it appropriate to update you on the actions we are currently taking.
 
Firstly, our main priority is the health, safety and well-being of our employees, customers, suppliers and their families. We are promoting stringent levels of hygiene across our business, keeping abreast of all breaking news and adhering to Government guidelines.
 
We have advised all of our external sales managers to avoid non-essential face-to-face contact and to conduct as many meetings as possible via telephone/FaceTime/Skype. We are also looking at ways to enable our admin staff to work from home to help support the benefits of social distancing.
 
During this time, all members of our team will remain contactable on their usual phone numbers and email addresses.
 
Thankfully, our capacity to supply materials is currently unaffected by the COVID-19 outbreak. We are continuing to take orders and make deliveries, with NEXT DAY SERVICE still available on a wide range of products. Having expanded our warehousing capacity considerably just recently, we are exceptionally well-positioned, with a vast amount of stock on the ground to meet increasing demands. We do not anticipate any supply issues at this time – however, we will update you if this situation changes.
 
This is likely to be a challenging time in the UK construction industry, yet we will look to support you to the best of our ability and keep you abreast of any changes as and when they occur.
 
THE TEKFLOOR TEAM
 

 

This week marks the 7th anniversary of TEKFLOOR being in business.

And we couldn’t let the occasion pass without saying a massive THANK YOU to everyone who has supported us, worked with us, taken a chance on us and believed in us during this time.

 

screed-render-drylining-5th-anniversary-tekfloorTEKFLOOR’s Joint Managing Director, Steve Foster said, “Like most young businesses, we’ve had our moments over the last 7-years. And we’ve learnt to take the rough with the smooth. At the moment though, business is booming! The whole idea of creating a customer focussed business – specifically tailored towards the floor screeding, drywall and external render industries – is really starting to pay off; not just for us, but for our customer base too.”

 

“We’ve made some heavy investments just recently, especially when it comes to our transport and warehousing activities. We’re also working with a couple of suppliers on some exciting R&D projects which will result in the launch of a few new products in the months ahead. Order values are increasing and we’re constantly having to take on extra staff to cope with the workload. It’s a great position to be in.”

 

Here’s to many, many more exciting years ahead.

 

EDITORS:
TEKFLOOR is committed to being the number one distributor of screeding products, drylining materials and external render products to the construction trade throughout the UK. As an independent business, they offer excellent levels of service to their customers by offering a free technical advice service – helping them choose the right products; being competitively priced and offering a flexible delivery service. The technical experts at TEKFLOOR have a wealth of knowledge, qualifications and experience, so clients can be confident that any technical query they may have can be answered swiftly and professionally.
For further information, contact us on 03300 555227 or email info@tekfloor.co.uk 

This week marks the 5th anniversary of TEKFLOOR being in business.

tekfloor-5-years-screedingAnd we wanted to mark the occasion by saying a massive THANK YOU to everyone who has supported us, worked with us, taken a chance on us and believed in us during this time.

 

We have to admit, it hasn’t all been plain sailing. But as the lyrical masters Chumbawumba once said – “you get knocked down, you get back up again”!

 

TEKFLOOR’s Joint Managing Director, Steve Foster said, “Like most young businesses, we’ve had our moments over the years and you have to be prepared to take the rough with the smooth. But at the moment, I’m delighted to say that business is absolutely booming! The whole idea of creating a niche service specifically for the floor screeding industry – with a strong focus on top quality products and an unbeatable level of service is really starting to pay off.”

 

“We’ve invested heavily in the business just recently, especially in our marketing and distribution activities, and we are working on a number of exciting R&D projects which will result in the launch of a few new products in the months ahead. Order values are increasing and we’re having to take on extra staff to cope with the workload. It’s a great position to be in.”

 

Here’s to many, many more exciting years ahead.

 

tekfloor-5th-anniversary-screeding

 

 

 

 

 

 

 

EDITORS:
TEKFLOOR is committed to being the number one distributor of screeding products to the specialist flooring trade throughout the UK. As an independent business, they offer excellent levels of service to their customers by offering a free technical advice service – helping them choose the right products; being competitively priced and offering a flexible delivery service. The technical experts at TEKFLOOR have a wealth of knowledge, qualifications and experience, so clients can be confident that any technical query they may have can be answered swiftly and professionally.
For further information, contact us on 03300 555227 or email info@tekfloor.co.uk .

SIGN UP TO OUR MAILING LIST

    TEKFLOOR Ltd